What the widget captures automatically
Screenshot
The exact state the reporter saw — annotated, not described.
Console log
The client-side errors that were firing when things went wrong.
Screen recording
Up to 50MB, so "how did you get there" answers itself.
Environment metadata
Browser, OS, viewport, URL — without asking the reporter a single question.
Install it like Google Analytics — one script tag
One line before </body> and the widget boots itself from
the data-key. No build step, no dependency to keep updated —
theme, position and language come from your workspace's widget config, and
widget updates ship from our side to every embedded site automatically.
<script async src="https://api.tiqzen.com/widget/v1.js"
data-key="pk_your_project_key"></script>What happens to a report
- Reporter clicks the widget no account needed
- Retries de-duplicated idempotency keys
- Categorized BUG ticket severity suggested
- Reporter gets confirmation automatic email
From widget to shipped fix, in one tool
Most capture widgets stop at capture and sync somewhere else. Tiqzen's widget files into a full backlog — kanban, sprints, ticket-scoped chat, GitHub PR linking — and AI drafting rewrites messy reports into structured tickets.
Backlog · 4
In progress · 2
Done · 7
The widget is included from the Free plan
30 captures a month, no credit card, unlimited reporters. Paid plans never cap captures.