Eight tools, the whole ticket lifecycle

The MCP surface is deliberately small and complete — everything an agent needs to manage a ticket from report to resolved:

list_projects

The projects this key is allowed to see, nothing more.

get_project

Full detail on one project — workflow, members, settings.

list_tickets

List tickets with filters an agent can reason about.

get_ticket

One ticket, complete: description, links, history.

search_tickets

Free-text search across titles and ticket IDs.

create_ticket

File new tickets with category, severity and description.

update_ticket

Change status, severity and assignee as work progresses.

list_users

Resolve teammates for assignment.

Connect Claude in two minutes

Add Tiqzen to .cursor/mcp.json, Claude Desktop or Claude Code with one block of config — your personal MCP key comes from Settings → Security → MCP / AI access in the app, and the exact block is shown right next to it:

{
  "mcpServers": {
    "tiqzen": {
      "command": "npx",
      "args": ["tsx", "tools/mcp-ticketing-bridge/src/index.ts"],
      "env": {
        "TICKETING_API_BASE": "https://api.tiqzen.com",
        "TICKETING_MCP_API_KEY": "mcp_••••"
      }
    }
  }
}

Per-key scoping

Any client in, one governed backlog out

Every MCP key is scoped to its assigned projects — an agent with one client project's key cannot list, read or touch any other. Isolation is enforced at the API layer, not by prompt convention. That's what makes it safe to hand an autonomous agent the backlog.

AI chat IDE agent Terminal Any agent

Tiqzen

MCP server

5 tools · per-key scope

list search backlog create file tickets update move status CASL-enforced

What teams run over MCP

Create tickets from your AI

Describe a bug to any assistant, get a filed, categorized ticket. How it works →

Give an AI agent the backlog

Agents pick up, work and close tickets end to end. How it works →

Triage bugs with AI

Batch-classify severity and route new reports. How it works →

MCP access is free — on every plan

Unlike trackers that gate agent access behind enterprise tiers, Tiqzen includes the full MCP server in the Free plan. Create a workspace, mint a key, connect Claude — before your coffee cools. See pricing →

Give your agents a backlog they can actually work

Full MCP server on the Free plan. Create a workspace, mint a key, connect Claude — before your coffee cools.

Get started free See pricing